Work / Jenius Bank

Instagram evolution → human-first,education-led channel.

Led the multi-year evolution of Jenius Bank’s Instagram from campaign-led brand content into a repeatable, audience-first approach that balanced education, lifestyle storytelling, partnerships, and community within a regulated environment.

Overview

Context + role

What this was, why it mattered, and what I owned.

Context

Jenius Bank needed organic social that could build trust over time in a category where audiences are skeptical and compliance is real. The goal wasn’t “more content.” It was a channel with a clear job to do: educate, humanize, and compound.

My role
  • Owned organic social strategy + creative direction.
  • Built scalable content systems (formats, cadence, governance).
  • Led influencer strategy + execution (briefing → approvals → publishing).
  • Partnered cross-functionally (brand, product, compliance, agencies).
Problem

Move beyond campaign-led posting into a channel people trust and return to.

Constraint

Highly regulated environment; accuracy + approvals without killing speed.

System

Repeatable pillars, formats, and workflows to ship consistently and learn.

System built

What we put in place

A repeatable engine built on formats, workflow, and governance.

Framework

Content pillars + format library

  • Education series designed for comprehension (not jargon)
  • Lifestyle integration that still taught something
  • Community prompts that earned participation
  • Partnership formats that didn’t feel like ads
Framework

Operating cadence

  • Weekly planning loop (what ships, who owns, why it matters)
  • Clear inputs: brief templates + hook standards
  • Fast feedback loop with fewer revisions
  • Monthly learnings → format adjustments
Framework

Compliance-ready workflow

  • Approvals built into the system (not as a last-minute blocker)
  • Language guardrails + accuracy checks
  • Versioning + documentation for repeats
  • Creator approvals process that preserved authenticity
Artifacts

Selected Work

Leading creative direction, story-boarding, and strategy across multiple projects.

Gallery
Format
9:16 Stories / Reels / Grid
Additional Platforms
Instagram, YouTube, Facebook
Goal
Building trust, credibility, and human connection
What these examples show
  • I can lead creative across product, education, and BAU content.
  • I turn complex topics into clear, approachable stories people understand.
  • I design content systems that hold up across formats, platforms, and moments.
Why this matters

I’ve spent my career working in spaces where trust isn’t optional and earned slowly. This work reflects how I make informed decisions, move efficiently, and keep the audience at the center. It’s the approach I bring to every channel I help to shape and grow.

Results

What changed

Results that are seen and felt.

Impact
  • Grew the Instagram profile by 300% YoY (4× increase), transforming it from a lightly maintained channel into a core brand and growth touchpoint.
  • Led Instagram strategy for major brand partnerships, including PPA and MLP, owning how large-scale sponsorships showed up organically and credibly on the profile.
  • Drove a major evolution of the profile experience, from normal posts to integrating brand strategy, visual identity, and editorial clarity resulting in intentional positioning and strategic posts.

Next

Trying to build a sustainable brand presence on social?

Let’s talk about what it looks like to move beyond campaigns and into systems that scale.